DOI: 10.33917/mic-2.97.2021.19-31

The problem of analyzing consumer ideals in the image-forming space with an emphasis on the correctness of the application of methods and the interpretation of the results is considered. The problem definition and the features of using the methods of its solution are discussed. The approaches and methods of identifying image-forming factors that determine market processes and constructing a market structure in which market objects are displayed in the optimal form for solving the task are analyzed. The concept of product/ brand/ company promotion based on the analysis of consumer ideals is presented.

Benefits of customers segmentation are obvious: division of customers into groups allows to meet more accurately the needs of each client, while optimizing marketing and promotion costs.