DOI: 10.33917/es-2.168.2020.82-88

Development of information technologies allows us to address challenges of different class, ranging from optimizing the execution of individual transactions to building systems for implementing the strategy at the enterprise level or a set of organizations. With an increase in the task scale, proportion of factors that do not fall into the control zone increases, however, with the growing information maturity of the economy, there are less and less zones of inaccessibility. The article dwells on the management model of engineering services on the example of navigation services provided by satellite systems. In order to build economic models the author considers possibilities of applying the life cycle model to implement a customer-oriented approach, as well as opportunities models for optimizing internal processes and interacting with suppliers. As a result of transition from a planned system of economic activity to market mechanisms in the Russian economy, production food chains that unite a large number of different enterprises were disrupted. The article shows how the use of information models can contribute to solving accumulated problems